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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A popup will appear. It comprises in-depth information about all the actions that you can carry out on that particular page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast variety of tutorial video clips clarifying how to use our hosting Control Panel. They're made for those of you who want to see how things are being done instead of only reading articles. Thus, anyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.


If you can't find the answer you need, check out our extensive FAQ section, which comprises questions asked by actual individuals and provides practical solutions. We frequently "revamp" our FAQ section with new articles so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our fantastic team of technical support engineers available 24-7-365 and eager to help you with any query. Each support ticket you submit will be replied to within 60 minutes (the average trouble ticket response time is just twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

PH: 6329089297787 - waldorf[at]
US Toll Free Phone: +1-855-211-0932 US International: +1-727-546-HOST(4678) UK Phone: +44-20-3695-1294 AU Phone: +61-2-8417-2372 OUR ID: 190546 Sales Lines Working Hours: Monday to Friday: 09.00 AM - 11.00 PM GMT/UK 05.00 AM - 07.00 PM EST/USA 07.00 PM - 09.00 AM EST/AU email: Online Contact Form Check your server status To check the status of your server if you think there is a problem, please go to: